Privacy Policy

Last updated: 06/02/26

1. Overview

Jordan’s Rentals Ltd (“we”, “us”, or “our”) is a construction equipment rental company operating in British Columbia, Canada. We are committed to protecting the privacy and personal information of our customers, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website jordansrentalsltd.ca, you consent to the practices described in this policy.

2. Personal Information We Collect

We may collect personal information directly from you when you inquire about, reserve, or rent equipment, including:

  • Full name

  • Business or company name

  • Email address

  • Phone number

  • Billing and invoicing information

  • Job site address or delivery location

  • Driver’s licence information (where required for rentals)

  • Proof of insurance or credit account details (if applicable)

  • Any other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device type, and pages viewed.

3. How We Use Personal Information

We use your personal information for legitimate business purposes, including:

  • Processing equipment rental requests and reservations

  • Preparing rental agreements, invoices, and credit accounts

  • Verifying identity, eligibility, and insurance requirements

  • Delivering and collecting rental equipment

  • Communicating about rentals, availability, and operational matters

  • Maintaining business records and accounting

  • Complying with legal, regulatory, and insurance obligations

We do not sell, trade, or rent personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site. Cookie usage is managed through our cookie banner, where you can adjust or withdraw consent at any time.

Analytics tools may be used to collect aggregated, non-identifying information about website usage.

5. Disclosure of Information

We may share personal information only when necessary, including:

  • With service providers who support our operations (e.g. accounting software, website hosting, payment processors)

  • With insurers, legal advisors, or regulatory authorities when required

  • To comply with legal obligations, court orders, or regulatory requests

  • To protect our rights, property, or safety, or that of others

All third parties are required to protect personal information and use it only for the intended purpose.

6. Data Storage and Security

Personal information is stored securely using reasonable physical, administrative, and technical safeguards appropriate to the sensitivity of the information.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal, accounting, insurance, or regulatory requirements.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent, subject to legal or contractual restrictions

Requests can be made by contacting us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

We comply with Canadian privacy legislation, including PIPEDA.

If you have questions about this Privacy Policy or our handling of personal information, please contact:

Jordan’s Rentals
Email: info@jordansrentalsltd.ca
Phone: 604-354-2972
Location: British Columbia, Canada